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Frequently asked questions about East Midlands Orthodontics

Do you take both private and NHS clients?

Yes, we take both private and NHS patients. As a private patient, you’ll have the widest range of treatment options available. With flexible early morning, evening, and weekend appointments together with competitive pricing and flexible payment options. We also welcome NHS patients to our beautiful practice – with a friendly and knowledgeable team and short waiting lists, you can be assured the highest level of care from the moment you are referred to us and throughout your treatment.

Do you accept new patients?

We do! New patients are welcome at East Midlands Orthodontics, and we encourage everyone to get in touch with us to discuss their orthodontic treatment options, and book a free consultation.

What if I’m an anxious patient?

We understand that visiting the orthodontist can be a scary experience for some people, and especially children, and our warm, friendly team is experienced with anxious patients, and we’ll make sure you and your family feel comfortable with what’s happening at all times, and in safe hands.

Is there parking available at the practice?

We do have off street parking available to patients of the practice.

Is the dental practice accessible for wheelchair users?

Yes! We have a wheelchair accessible car park, building entrance, seating, and toilet available to patients.

Is your practice LGBTQIA+ friendly?

Absolutely – we pride ourselves on having not only a family-friendly practice, but also an inclusive practice where anyone feels welcome. If you’re unsure of anything or need some support, our lovely treatment coordinator can chat to you about your questions or concerns, and make sure you feel completely comfortable visiting us.

What are your Covid-19 safety protocols?

We take the health and safety of our staff and patients very seriously at East Midlands Orthodontics. Our staff all wear face masks, and our practice is always kept exceptionally clean and sterile.

Do I need to wear a facemask?

We encourage all our patients to wear a face mask when they’re inside the practice, and we’ll let you know when you can remove your mask for treatment. If you have a valid exemption from wearing a face mask, let us know so we can make your visit a safe one.